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Today, we're launching the BSL Video Relay Service - a digital innovation we hope will transform telephone banking for our deaf customers. | HSBC
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Hey everyone! 📢 We’ve just launched our Video Relay Service (VRS) to make it easier for you to: 👉 Talk to your bank about an account? 👉 Schedule a medical appointment? 👉 Resolve an issue with a government agency customer service issue? What is it? Our Video Relay Service (VRS) is a communication tool where Deaf individuals video call a sign language interpreter who then calls a service provider (like a bank) and relays messages in real-time between the Deaf person and the hearing person. It’
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