Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.

Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to ...

Walgreens and retailers are dealing with a delicate balancing act between securing goods from theft while ensuring that ...

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...

Consider it a simple economic truth, one that ordinary Americans evidently knew long before CEOs: "When you lock things up ..

Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim ...

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.