From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

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Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

AI-powered customer service tools like chatbots that rely on large language models (LLM) aren't new: 41% of organizations use ...

One of the strongest advantages behind Mitolyn Support Plus is the brand's emphasis on user satisfaction and responsive ...

Mirokaï the humanoid robot turns ordinary moments into memorable ones with advanced artificial intelligence, storytelling and a dash of charm.

Today's consumers look for brands that genuinely align with their values and demonstrate an understanding of their needs.

Canadian Imperial Bank of Commerce) is a top pick for growth investors, with consistent earnings, a 4.38% dividend yield.

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

To trigger help from Expedia Customer Service, call 1-888-540-1069. This is the main primary Expedia phone number (1-800 ...

Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado ...