SAP, hoping to unseat Siebel Systems as the top seller of customer relationship management software, plans to introduce a new CRM version this fall.

SAP outlined the details behind its CRM push, which is aimed squarely at Salesforce and its various clouds.

Salesforce and SAP Sales Cloud are top providers of CRM software. Find out which software is best for you by comparing their pricing and features.

Calling out CRM powerhouse Salesforce.com, SAP CEO Bill McDermott says his company is about to completely redefine the CRM market by delivering a comprehensive end-to-end view of the customer--and ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...