Why more consumers prefer AI-enhanced shopping - and still expect the human touch ...

At the Mortgage Banking Summit, industry leaders discussed strategies for navigating the evolving mortgage landscape. They emphasized the importance of anticipating customer needs, balancing ...

Inflation is one of the most important and controversial topics in economics. It affects everyone, from consumers and businesses to governments and central banks. But what exactly is inflation, and ...

Over the past couple of years, industries from travel to ticketing to retail have focused on ways to adapt to changing consumer demand. From new governments to extreme climate fluctuations to the ...

Forbes contributors publish independent expert analyses and insights. Kristen Classi-Zummo an analyst who covers apparel trends. The constant ebb and flow of tariffs in the news cycle has created a ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...

“Younger generations surveyed (Gen Z and millennials) don’t track that much lower for in-store purchases than their older counterparts (Gen X and Boomers),” noted Jon Copestake, Global Lead Retail ...

Marketing executives say companies are increasing their use of technology such as machine learning to gauge how customers feel about their services, The Wall Street Journal reported Sept. 27.

CFPB has taken action over the years against Toyota Motor Credit, Comerica, Cash App and more. The agency was born out of mortgage crisis. It's the go-to federal agency for reporting financial fraud, ...

But simply identifying consumer needs is not enough. Whether with new products or through positioning existing ones, marketers must go from simply fulfilling practical needs, which our consumer ...