Microsoft has introduced Microsoft 365 Copilot Chat, a new AI-powered tool that integrates free and pay-as-you-go agents into ...

Microsoft’s first Patch Tuesday of 2025 has arrived, and it's a big one. Microsoft addressed 159 vulnerabilities, including ...

Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, ...

Here are some very plausible (and one longshot) possibilities we may see come to fruition in 2025.

Before I tell you with at least 30 percent certainty what is coming in 2025, let's look at my previous predictions to see if ...

Unmanaged devices in today's work environment leave apps and sensitive data open to threats. Fortunately, enterprise browsers can secure any device, managed or unmanaged. As the enterprise browser ...

Hybrid Cloud Backup All‑Demo: From Deployment to Day 2 Operations In this All‑Demo webinar, two technologists from the Product Strategy team will point and click you through the critical setup ...

What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can ...

Hypervisor Migration: Keeping Data Safe in a Changing Industry Change is the only true constant in the world, and your virtual datacenter is no exception. Changing a hypervisor is not something ...

UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and ...