IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Irvine ticketing software maker Paciolan Inc. has nabbed $20 million in funding from Palo Alto’s Technology Crossover Ventures. The company plans to use the money to “round out our product set,” said ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...

MILAN, Italy and FLORHAM PARK, N.J., Dec. 14, 2023 (GLOBE NEWSWIRE) -- Conduent Transportation, a global provider of smart mobility technology solutions and business unit of Conduent Incorporated ...

Using software bots to buy concert tickets will soon be illegal, thanks to a bill passed by Congress yesterday. The Better Online Ticket Sales (BOTS) Act makes it illegal to bypass any computer ...

The market for big-ticket server software is going the way pork bellies and other commodities once did: Prices are going down. The overall market for infrastructure software needed to run business ...