Fresh on the heels of a disclosure that Microsoft Corp. leaked internal customer support data to the Internet, mobile provider Sprint has addressed a mix-up in which posts to a private customer ...

Sprint Nextel is booting customers that call customer service too much and tossing soldier accounts due to excessive roaming. All potential customers should just boycott Sprint--after all you may have ...

Sprint today announced it will support Apple’s Business Chat — the new platform that allows businesses and customers to interact over iMessage. According to the carrier, customers can now message a ...

The two companies announce a deal that builds on an existing alliance, as Big Blue takes over the management of several Sprint call centers. Marguerite Reardon started as a CNET News reporter in 2004, ...

Sprint’s customer satisfaction rating plummeted by more than 8% in the first quarter of 2008, according to the latest American Customer Satisfaction Index, published today. Sprint’s customer ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Sprint (NYSE:S) today turned on 4G LTE service in 34 more markets, featuring an enhanced customer experience that provides faster data speeds in more places where ...

NEW YORK -- Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. With growth in other parts of the business, however, Sprint ...