The most expensive leadership mistake isn't a bad strategic decision—it's failing to listen effectively. Harvard Business School reports that when employees feel genuinely heard at work, they ...

When we think about leadership, we often link it with the ability to make powerful verbal presentations. It can be seen as a performance. And most leaders do, in fact, rise to their positions by being ...

The best leaders I’ve worked with aren’t those who control outcomes; they create the conditions for discovery. When the world ...

When I first began leading teams, I thought leadership was about having the right answers. Over time, I discovered something far more powerful: The best leaders aren’t the ones who talk the ...

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been trained to ...

Leadership isn’t just about what we say to others—it’s about what we say to ourselves. Recently, I had the pleasure of speaking with my friend Chester Elton at the Global Gurus NG100 event, where we ...

I recently developed a leadership communication seminar for a large global organization. Upon seeing that my draft program included a session on empathy, the CEO reacted, “Oh, God! We all know empathy ...

The problem is that we’re not experts in solving continuously evolving, complex problems of first impression, but we try to use our traditional problem-solving approaches to do so. We’re living ...

When you think of leaders you admire, you likely imagine them as authentic, at least in the sense of seeming genuine, real, and trustworthy. Science confirms this is usually the case. For example, ...

In today’s ‘attention economy,’ business leaders need to stand out to succeed. These four books show the way. My colleague Joe Procopio recently penned an insightful piece on how the attention economy ...

Eight students recently joined more than 100 peers across the state for a dynamic leadership and networking experience at the Florida International Leadership Conf erence (FILC), held at Camp Geneva ...