The Department of Government Efficiency (DOGE) this week canceled nearly 200 U.S. government phone lines—which the task force called "unused"—as it continues its push to cut costs. Newsweek reached ...
As digital defenses strengthen, fraudsters are pivoting to the phone channel, requiring agencies to shift from warning ...
To meet growing customer demands, government contact centers of the future must shift dramatically to the digital age and away from today’s brick-and-mortar counterparts. So says a Deloitte Center for ...
Smartphones aren’t cheap, but for many of us, they’ve become essential. We use them for work, communication, information, entertainment, and even paying bills. If you need a smartphone and a wireless ...